operopsyStart a project
ALL SERVICES /03CONVERSATIONS & FOLLOW-THROUGH

SMS & AI Messaging

A message arrives. Keep it moving.

Help customers get answers by text, send useful confirmations and reminders, or reach an opted-in audience. We build AI replies and human handoffs around your business, with phone and messaging connections reviewed for your setup.

Send a request. We review it and contact you about scope, price and next steps.

OPEROPSY / CONVERSATIONS & FOLLOW-THROUGHMADE FOR YOUR BUSINESS.
GOOD DESIGN. REAL BUSINESS PURPOSE.Quoted to your scopeSetup, ongoing work, provider usage and registration quoted separately

SEE HOW IT COMES TOGETHER

A quick text.
A useful next step.

A question, a reminder or an update someone asked to receive. We build the conversation around its purpose, with clear permission and a path to your team.

FOLLOW THE STORY
FROM IDEA TO IMPACT

Know the message

Start with why you are reaching out.

We agree whether the workflow needs two-way AI replies, confirmations and reminders, or a consent-based campaign. Customer channel preferences, permission records and sender requirements shape the plan before messages go live.

A clear purpose. The right channel.

Build the response

Give the conversation somewhere to go.

We configure approved business information, useful questions and follow-up messages. Booking depends on a verified calendar connection and customer confirmation. When a request falls outside the rules, a person gets the details to take over.

Helpful automation. A clear human handoff.

Connect the next step

Keep the conversation with the work.

With reviewed connections, messages can link to matched customer records and the next task. Delivery statuses, replies and request outcomes show what happened; uncertain matches stay for review. Opt-outs are respected as the workflow continues.

From a message to an informed next step.
Let’s plan your next step

A useful next step, in the channel they choose.

Some customers can talk. Others prefer a quick text. We plan the messages around what they need: an answer, an appointment reminder or an update they asked to receive. Your scope defines which conversations use AI, which follow a set message flow and when a person takes over. Sender setup, permissions and connections are reviewed before we build and activate the agreed workflow.

Answer by text

Two-way AI conversations can use approved business information, collect useful request details and pass exceptions to your team.

Keep customers informed

Confirmations, reminders and follow-up messages can reflect verified bookings or job updates through the connections in your plan.

Reach people who opted in

Plan campaigns for customers with documented permission for that message purpose, with approved content and opt-out handling.

Here’s what
we can do for you.

We turn the brief into a clear scope. Your proposal confirms which deliverables, connections and ongoing work are included.

/01

Your messaging plan

The message types, audiences, timing and channel choices you need, with clear rules for AI replies, scheduled messages and human follow-up.

/02

Approved replies & handoffs

Business information, questions to ask and message templates, plus a route to a person when a request needs judgment.

/03

Sender & permission setup

Review of your sender and any required registration, consent records, STOP handling and suppression checks before activation.

/04

Connections & outcome records

Verified CRM or calendar connections in your scope, matched customer records, and available delivery, reply and request outcomes for review.

A GOOD FIT IF…

  • Customers want to ask questions or receive updates by text.
  • Your team repeats the same confirmations, reminders or follow-up messages.
  • You want campaigns for a permission-based audience with a clear message purpose.

Good work.
No guessing games.

STEP 01

Choose the workflow

Tell us who you need to message and why. We review channel preferences, existing tools, consent, sender requirements and the costs to quote.

STEP 02

Build & check the details

We configure the approved messages, AI knowledge, opt-outs and handoffs, then test the agreed connections and practical scenarios.

STEP 03

Approve & review

After sender readiness and your approval, we activate the agreed workflow and review available delivery, conversation and customer outcomes.

THE STARTING POINT

Quoted to your scope

Setup, ongoing work, provider usage and registration quoted separately

Tell us what you want to change. We’ll review the requirements and agree a scope and price before you commit.

Request an SMS plan
04 / A LITTLE MORE CLARITY

Good questions.
Straight answers.

What can the AI do by text?

We can configure it to answer common questions using your approved business information, collect request details and guide a customer to the next step. Appointment booking is included only after we verify a supported calendar connection and your booking rules; the customer confirms the choice before a booking is made. Requests outside the agreed rules go to a person.

Can customers choose SMS or a phone call?

We can design a workflow that offers those choices. We agree which channels your business will support and how a conversation reaches your team or AI Dispatcher. Sender, phone and system connections are reviewed before they are included. Offering both channels does not make SMS part of the phone subscription.

How do consent, STOP and sender registration work?

We review permission for the purpose of each message and any registration required for your sender and use case. The setup includes consent records, STOP handling and suppression checks so opted-out recipients are excluded from the applicable messaging flow. We treat SMS permission separately from permission for AI phone calls. Provider approval and sender readiness are checked before activation.

Will messages connect to our customer records?

Where a verified integration is included, we connect conversations to matched CRM records and keep uncertain matches for review. Available delivery statuses, replies and request or booking outcomes help your team follow up. A delivered message is not proof of a booking or sale, and revenue results are not guaranteed.

What will it cost?

SMS is quoted to your workflow. Your proposal separates setup, ongoing work, message usage and any provider or sender-registration charges. Message volume, AI replies and the connections you need affect the scope. We confirm costs and responsibilities before work begins.

Is SMS included in the AI Dispatcher phone plan?

No. The AI Dispatcher phone plan covers its stated US inbound AI call allowance and local number; SMS is excluded. We can review SMS as an optional, separately quoted service, either alongside the phone assistant or for a messaging workflow of its own.

Make the next
piece count.

These services can complement SMS & AI Messaging. Add one to your request if it solves another problem for your business. We’ll scope and price each part with you.

Adding a service asks us to discuss it with you. It does not add a charge or start a subscription.

LET’S TALK

A text.
A useful next step.

Tell us how you want to use messages: customer questions, updates or campaigns. We’ll review your workflow, sender setup and permissions before quoting.

A clear next step Scope and price agreed first No payment to send a request

A few business details are enough.

Please leave out passwords and customer information. If you request a callback, your goal, selected services and website help guide the conversation.

Privacy policy

Sending a request does not commit you to a project or authorize spending.

Start the conversation.

Your service is selected. A few details help us understand your goal.

Your selected serviceSMS & AI Messaging
Make the pieces work together.

Optional services that could help with your next step.

Choose what interests you. We’ll discuss the fit and price; nothing is charged or subscribed here.

SMS & AI MESSAGING

What should your messages do?

Choose what sounds useful. Not sure yet? Leave these optional details for our conversation.

Messaging goals (optional)
Audience & connections (optional)

This describes the service you want. It does not subscribe you or your customers to marketing texts. We review sender registration, permissions and opt-out handling before activation. SMS is quoted separately from the phone plan.

More details (optional)

Selected: SMS & AI Messaging

Read our Privacy Policy. A callback is optional; you can send this request without one.